Aim Transportation Solutions ("Aim," "we," "our," or "us") respects your privacy and is committed to protecting the personal information we collect through our website, www.aimntls.com, our digital services, and our interactions with customers, business partners, job applicants, and website visitors.

This Privacy Policy explains what information we collect, how we use and disclose it, what choices and privacy rights may be available to you, and how to contact us with privacy-related questions.

This Privacy Policy should be read together with our Cookie Policy.

We may collect personal information directly from you, automatically through our website, and from third parties or publicly available sources.

Information you provide may include:

• Name
• Company name
• Job title
• Email address
• Phone number
• Mailing address
• Business information
• Employment or applicant information
• Information submitted through forms, inquiries, surveys, registrations, quote requests, subscriptions, or other communications.
• IP address
• Browser type
• Device identifiers and device information
• Operating system
• Referring website
• Pages viewed
• Website activity and interaction data
• Date and time of access
• Approximate location derived from IP address
• Cookie identifiers and similar tracking data.

Information collected automatically may include:

Information from third parties may include information from marketing partners, advertising platforms, analytics providers, customer relationship management providers, social media platforms, service providers, business partners, and publicly available sources.

Depending on your interaction with us, we may collect the following categories of personal information:

• Identifiers, such as name, email address, phone number, IP address, and online identifiers.
• Commercial or business information, such as company name, job title, service interests, quote requests, and customer relationship information.
• Internet or network activity information, such as browsing history on our website, pages viewed, interactions with forms, referral sources, and cookie or pixel data.
• Geolocation information, such as approximate location inferred from IP address.
• Professional or employment-related information, such as company affiliation, job title, applicant information, and employment inquiry details.
• Inferences, such as preferences or interests generated from website activity or marketing interactions.
• Sensitive personal information, only where specifically provided by you or required for a lawful business purpose and processed in accordance with applicable law.

We may use personal information to:

• Provide, operate, maintain, and improve our website and services.
• Respond to quote requests, service inquiries, customer-service requests, and other communications.
• Manage customer, vendor, and business partner relationships.
• Process transactions and administer accounts.
• Send marketing communications where permitted by law.
• Analyze website traffic, performance, and user experience.
• Personalize content and measure campaign effectiveness.
• Detect, prevent, and investigate fraud, abuse, security incidents, and unauthorized activity.
• Protect our rights, property, personnel, customers, and the public.
• Comply with legal, regulatory, contractual, and operational obligations.
• Enforce agreements and resolve disputes.
• Carry out any other purpose disclosed to you or permitted by applicable law.

 Where required by applicable law, we process personal information under one or more lawful bases, including consent, performance of a contract, compliance with legal obligations, legitimate business interests, protection of rights and security, and other lawful bases permitted by applicable law.  

We may disclose personal information to:

• Service providers and vendors that support website hosting, analytics, marketing, CRM, advertising, communications, cybersecurity, payment processing, data storage, and business operations.
• Business partners, dealers, affiliates, or entities involved in responding to your inquiries or providing requested services.
• Advertising, analytics, and measurement partners, subject to your cookie and privacy choices where required by law.
• Professional advisors, including attorneys, auditors, insurers, and consultants.
• Government authorities, law enforcement, courts, regulators, or other parties where required or permitted by law.
• Successors or assigns in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.
• Other parties with your consent or at your direction.

We use cookies, pixels, tags, web beacons, local storage technologies, analytics tools, and similar technologies to operate our website, measure performance, improve user experience, analyze traffic, support marketing, and understand how visitors interact with our content.

We use CookieYes to manage cookie preferences and consent. Where required by applicable law, we obtain consent before deploying non-essential cookies and allow users to modify or withdraw consent through our Cookie Settings center.

For additional details, please see our Cookie Policy below.

Some privacy laws define "sale," "sharing," and "targeted advertising" broadly. Depending on the technologies deployed on our website, certain disclosures of identifiers, internet activity information, advertising identifiers, cookie data, analytics data, or similar information to advertising or analytics partners may be considered a sale, sharing, or targeted advertising under applicable state privacy laws.

Where required by law, we provide an option to opt out of sale, sharing, and targeted advertising. We also honor Global Privacy Control signals where legally required.

We may use artificial intelligence (AI), automated decision-support tools, conversational AI, chatbots, virtual assistants, and AI-assisted calling technology as part of our recruiting and applicant-screening process.

When you interact with these systems, we may collect information that you provide, including application information, employment history, responses to screening questions, call recordings, audio data, call transcripts, text messages, chat communications, and related metadata.

We use this information to:

• Evaluate applicant qualifications;
• Schedule interviews and recruiting follow-up activities;
• Improve recruiting operations and candidate experience;
• Monitor service quality and compliance;
• Maintain records relating to employment applications; and
• Improve the performance, accuracy, and reliability of recruiting technologies and services.

We may share applicant information with service providers that support recruiting, communication, hosting, analytics, AI processing, and related business operations. Such providers may process personal information solely on our behalf and subject to contractual restrictions designed to protect applicant information.

 If you choose to communicate with us by telephone, you acknowledge that calls may be recorded, monitored, and transcribed by Aim Transportation Solutions or its authorized service providers for recruiting, quality assurance, training, compliance, security, and service-improvement purposes. 

Depending on your state or jurisdiction, you may have some or all of the following rights:

• Right to Know: Request information about the personal information we collect, use, disclose, sell, share, or otherwise process.
• Right to Access: Request a copy of personal information we maintain about you.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Delete: Request deletion of personal information, subject to legal exceptions.
• Right to Portability: Receive certain personal information in a portable format.
• Right to Opt Out: Opt out of sale, sharing, targeted advertising, and certain profiling activities where applicable.
• Right to Limit Sensitive Personal Information: Limit certain uses or disclosures of sensitive personal information where applicable.
• Right to Appeal: Appeal a denied privacy request where applicable.
• Right Against Discrimination: We will not discriminate against you for exercising applicable privacy rights.

You may submit privacy requests using one of the following methods:

• Email: privacy@aimntls.com
• Phone: (234) 241-2986 
• Online Form: PRIVACY REQUEST FORM
• Do Not Sell or Share: DO NOT SELL OR SHARE FORM

We may need to verify your identity before processing a request. Verification may require matching information you provide with information we maintain. Authorized agents may submit requests on behalf of consumers where permitted by law, subject to verification and proof of authorization.

We will respond to privacy requests within the time required by applicable law. If we deny a request in whole or in part, we will provide the explanation legally required and, where applicable, instructions for appeal.

 Where required by applicable law, we recognize valid Global Privacy Control signals as requests to opt out of sale, sharing, or targeted advertising for the browser or device that sends the signal. Browser-based signals may not apply across all browsers, devices, or sessions.

 We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, meet contractual and legal obligations, resolve disputes, enforce agreements, maintain security, and protect legitimate business interests. Retention periods vary based on the nature of the information, the purpose for collection, and applicable legal or operational requirements. 

 We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, and destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

 Our website may include links to third-party websites, embedded content, social media features, or tools operated by third parties. We are not responsible for the privacy practices of third-party websites or services. You should review the privacy policies and cookie practices of those third parties before providing information or interacting with their services.

 Our website and services are intended for business users and adults. We do not knowingly collect personal information from children under 13 years of age. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

 Personal information may be processed and stored in the United States or other jurisdictions where we or our service providers operate. Where required by applicable law, we use appropriate safeguards for cross-border transfers. 

 We may update this Privacy Policy periodically. Changes are effective when posted unless otherwise stated. The "Last Updated" date reflects the most recent revision. If we make material changes, we will provide notice as required by law.